Q: What precisely does website migration mean and what does it involve?
A: The web site migration service available at Stable Web Hosting is totally free of charge and involves transferring all your files, databases and emails from your current web hosting provider to your new hosting account with us. We will also edit all the configuration settings necessary for your websites to be completely operational on our leading–edge cloud hosting platform.Our techs are completely capable of transferring any kind of site. With years of practical experience behind their backs, they are experts in the specificities of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made web application with a lot of custom libraries is as elementary as transferring a plain WordPress–based weblog.
Q: Web site migration seems like lots of work. Just how long is it going to take?
A: While we cannot give you an exact ETA, since there are plenty of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our very best to transfer your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: What data will I need to provide to your Website Migration Department?
A: Yep. We will need to have the name of the web site that you wish us to transfer. We will also need a way to access your current web hosting account so that we can get the files pertaining to your website.
Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: Will my web site be offline during the migration?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is completed, we will ensure that everything is working correctly and that the integrity of your web content is not affected prior to informing you that the migration is finished. After that, we’ll explain to you how to transfer the domain name over to your web hosting account with us and how to update the DNS records.
Q: Will my old hosting provider need to provide any info/help?
A: No. Apart from your login details for the Control Panel, we will not need anything. We will never get in touch with your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you transfer content from?
A: We support all Linux–powered web hosting platforms. In essence, if we can access your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.