Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Warranty

  • Our client assistance staff is present nonstop to reply to every one of your assistance needs. Every ticket you send out to us will be taken care of within up to one hour. If your case requires some help from an administrator, we’ll forward the ticket to the person on shift and will let you know that the issue is being resolved.

  • Top quality support service
  • Top–quality Tech Help Service

  • Our customer help Dept is going to be online for you 24x7x365 to to take care of all help request tickets that you submit. We offer tech support for all software applications that are installed in advance on your web server. These include our in–house created Control Panel, the preferred OS and the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • An in–depth and routinely updated articles base is incorporated into our in–house built Control Panel. It provides quick tips on how to carry out all of the important site administration duties. The Help section includes thorough how to tutorials and step–by–step video training. You can open the Help area by clicking on the Help or Video buttons in the right part of each Control Panel section.