• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to offering a prompt and proper answer to every client support ticket submitted by a client. Our seasoned techs will examine your issue and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Premium Client Support Service

  • Each member of our customer care team has several years of experience in the shared web hosting plans world and most of them have been with us for at least 5 years. They are all prepared to respond to all your queries in the most efficient manner possible.

  • Intuitive help center
  • An Intuitive Help Center Section

  • Integrated into the Control Panel is an intuitive Help Center section, which features different information sources. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site management articles, watch our step–by–step video tutorials or take a gaze at our F.A.Q. repository.