A 99.9% Server Uptime
We have set up our shared web hosting platform using reliable hardware components and significantly tweaked software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our hosting servers to guarantee utmost protection and reliability. We’ve installed a number of distributed denial–of–service prevention tools coupled with very powerful firewall programs to make sure our internal network is invincible and secure.
All shared web hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
If you’d like to supply a premium web hosting service, you can rarely trust the default network configuration in a datacenter. We’ve built our own custom network to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which datacenters you pick: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not satisfied with our services, or if you consider them inadequate, or if you decide that you should have a VPS hosting plans rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control over your domain names even when you delete your account with us.
24/7 Technical Support
We have attentively hand–picked each single member of our 24x7 support team so that we can offer you the very best tech support service you can possibly get. Each of our support engineers has many years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they’re at your disposal 24–7 – you will be able to contact them at any moment and they will reply to you ASAP.
Their average response time is less than twenty minutes, whereas with other web hosting suppliers you have to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to in less than sixty minutes.